The Client Experience: You Deserve the Best! | Logan County, West Virginia Family and Senior Photographer

 

 

This year, I announced that I'm only taking a limited number of clients each month. This is because I believe that my clients deserve so much more than a few hours of my time photographing their session and editing their photos! Let me explain.

When you book a session with Allyson Townsend Photography, what do you get? A short and sweet answer: You get customer service, a photo session, and time. The thing is, a short answer cannot let you know what all you're actually getting with an ATP session. So, here's the long answer.

I'm building my business around this simple question, "How can I serve my clients to the best of my ability?" The thing I've noticed is that the answer to this question gets longer with every session I book. And that, for me, is perfectly acceptable. If I book a high volume of clients each month, that means that I'm spending less time with each client. That certainly isn't something I want! 

See, the last thing I want to do is book a session, meet for the first time the day of your session, take some photos, go home to edit, load them online, send you a link, and never hear anything after that.

I want to connect with you! I want to know your needs before your session so we know exactly what we're photographing for. I want you to be able to express what kind of photos you're after. Are you interested in a canvas cluster for your wall? Would you love to have a precious heirloom album to pass down through generations? These are the things I want to keep in mind while photographing your session. During your session, I want you to have fun. I want you to be able to relax and be yourself. 

 

And, guess what? The best part hasn't even started yet.

After your session, we'll have your reveal night. You'll get to see your beautiful images that we have captured on a slideshow set to music. We'll take our time sorting through your photos to ensure that you are satisfied with your choices. If you decide on that wall cluster for your home, we'll be able to see exactly what it will look like with software that I use. If you decide to purchase an album, we'll take our time designing that album together so that it is exactly what you want.

You don't want your priceless photos to be stored on a USB drive, a CD, or online somewhere and forgotten about. You want you to be able to look at those images daily. You want to be able to show those photos to guests without having to turn on your computer and hope the wifi is working, hope that the online storage company is still in business, or hope that the computer will still read the CD or USB. I don't want that for you either! 

Sometimes it can be overwhelming- deciding which photos you want and what sizes you want. That's why I'm here to help you. 

There you have it! That's the long answer to the question, "When you book a session with Allyson Townsend Photography, what do you get?" 

Of course, if you have any questions or would like to book a session of your own, please get in touch with me!